Placing An Order
PLACING YOUR ORDER
*Product Availability and Order Acceptance: Products on the website are subject to availability, and orders are accepted based on product availability.’If a product is unavailable at the time of processing, a full refund will be issued, and the customer will be notified via email.
*Order Verification: Customers are responsible for selecting the appropriate size based on the provided information.Any issues resulting from incorrect sizing choices are the customer’s responsibility.Once the order is in the processing stage, any changes to the size cannot be accommodated. It is important for customers to double-check their size selections before confirming their orders.
*Email Confirmation: Customers must provide a correct email address for order confirmation.If a confirmation email is not received, customers should check their junk or other folders.
*Order Confirmation and Contract Formation: Upon submitting an order, a confirmation email is sent, acknowledging receipt of the order.The contract between the customer and the company is formed at this point, and further order processing is initiated.
*Price Changes: Product prices on the website may change based on promotions, offers, or sales.
*Communication and Problem Resolution: The company will contact customers via email or mobile if any problems are found with the order.Customers experiencing issues with their order should contact the company via email at brandaffectionuk1@gmail.com for a prompt response.
UNSTICHED ORDERS
Unstitched suits consist of fabric only, excluding accessories such as pearls, laces, and buttons. These embellishments are utilized for modeling and stitching purposes and are not provided by the designer in the finished retail product.
STICHING ORDERS
Stitching orders generally have a standard waiting time of 4-8 weeks, unless otherwise specified for a longer duration in the product description. It’s important to note that certain brands may necessitate additional processing time for stitching items, which may affect the dispatch process accordingly
STICHED ON ORDER
These items are acquired in unstitched form from the brand and are subsequently tailored by our skilled professionals. Please be aware that embellishments like buttons, pearls, tassels, or lace accessories displayed in pictures may slightly differ from the model image, as they are not supplied by the brand in the finished retail product. Our tailors use their own embellishments, resembling those shown on the model, based on market availability. Additionally, for stitching orders, our professional tailors may include linings if required or as shown in the image. Rest assured, we strive to use the closest matching accessories based on market availability to enhance your outfit.
We recommend reviewing the designer’s social media pages to preview the suits before placing your order. Some elements showcased in photoshoots are for promotional purposes only and are not included in the final retail product. This may result in variations in cut, length, style, and dress embellishments.
If you have any concerns regarding stitching orders, please feel free to contact us. We’re here to assist you and address any questions or issues you may have.
This summary serves as an overview, and customers are advised to review the complete terms and conditions on the website for more detailed information and clarity regarding the ordering process.